Synthetic home project recovery
high opportunity
Blocked
Riley Santos
Case ID: OAK-2026-004SpanishRecovery owner: Jordan PriceComfort Advisor: UnassignedApril 16: Estimate delivered; follow-up ended after one call; Unknown contact permission
Recovery Journey
Lifecycle milestones are separate from the chronological activity feed.
Selected stage
Replacement opportunity identified
Status
requires review
Owner
Oakridge HVAC
Outcome
Review home project recovery
Homeowner inquiry / contact summary
Preferred language
Spanish
City/state
Dallas, Synthetic market
Phone status
Requires review
Email status
Requires review
Preferred channel
SMS
Contact permission
unknown
Lead source
Replacement estimate request
Original inquiry
April 12, 2026
Last interaction
April 16: Estimate delivered; follow-up ended after one call; Unknown contact permission
Recovery summary
Complete HVAC replacement
Complete HVAC replacement estimate
Opportunity level
High Replacement opportunity
Primary stall reason
Unknown contact permission
Secondary stall reason
Permission must be clarified
Current stage
Blocked
Days dormant
154
Recovery owner
Jordan Price
Comfort Advisor
Unassigned
Recommended action
Review home project recovery
Trust boundary. This recovery case is synthetic. Oakridge HVAC prepares explainable recommendations; business users control approval, outreach, handoff, and appointment actions.