Synthetic home project recovery
high opportunity
Replacement estimate booked
Carlos Ramirez
Case ID: OAK-2026-001SpanishRecovery owner: Jordan PriceComfort Advisor: Jordan PriceApril 16: Estimate delivered; follow-up ended after one call
Recovery Journey
Lifecycle milestones are separate from the chronological activity feed.
Selected stage
Replacement estimate
Status
current
Owner
Jordan Price
Outcome
Comfort Advisor accepts homeowner inquiry handoff
Conversation
Original homeowner inquiry-language messages remain visible; translation is an assistive view.
SMSJordan Price — Oakridge Home Services → Carlos RamirezSpanishDraftNot sent
Hola Carlos, soy Jordan de Oakridge Home Services. Solicitaste una estimación para reemplazo de HVAC y preguntaste por opciones de pago mensual. Quería confirmar si aún quieres revisar la propuesta con un Comfort Advisor.
Drafted by Oakridge HVACRequires approval
SMSCarlos Ramirez → Oakridge Home ServicesSpanishSimulated 9:14 AMReceived
Sí, todavía estamos pensando en reemplazar el sistema, pero necesitamos entender pagos mensuales.
Homeowner inquiry repliedHuman response required
Simulated composer
Composer is guarded until the practice approves the current strategy.
Hola Carlos, soy Jordan de Oakridge Home Services. Solicitaste una estimación para reemplazo de HVAC y preguntaste por opciones de pago mensual. Quería confirmar si aún quieres revisar la propuesta con un Comfort Advisor.
Trust boundary. This recovery case is synthetic. Oakridge HVAC prepares explainable recommendations; business users control approval, outreach, handoff, and appointment actions.