Synthetic home project recovery
medium opportunity
Human review required
Jordan Ellis
Case ID: OAK-2026-002EnglishRecovery owner: Jordan PriceComfort Advisor: UnassignedApril 16: Estimate delivered; follow-up ended after one call; Missed callback
Recovery Journey
Lifecycle milestones are separate from the chronological activity feed.
Selected stage
Replacement opportunity identified
Status
requires review
Owner
Oakridge HVAC
Outcome
Review home project recovery
Classification
Medium Replacement opportunity
Evidence strength
Moderate
Contactability
Contact path available
Language alignment
Language aligned
Follow-up completeness
Incomplete
Recency
120 days dormant
Recommended system action
Prepare controlled outreach for Comfort Advisor
Suppression conditions
None
Evidence Stack
Source evidence, detected signal, and classification impact. No hidden reasoning.
Source event
Requested complete HVAC replacement estimate
Normalized signal
Complete HVAC replacement estimate
Classification impact
Replacement opportunity classification
Source event
Asked about monthly payment options
Normalized signal
Missed callback
Classification impact
Supports home project recovery strategy
Source event
Estimate delivered
Normalized signal
Missed callback
Classification impact
Supports home project recovery strategy
Source event
Follow-up ended after one call
Normalized signal
Missed callback
Classification impact
Supports home project recovery strategy
Trust boundary. This recovery case is synthetic. Oakridge HVAC prepares explainable recommendations; business users control approval, outreach, handoff, and appointment actions.